Terms and Conditions

General terms and conditions of business
§ 1 Scope
These Terms and Conditions apply to all orders you place with

happytiptoes - Christina Strasser eU
Pilzgasse 23/6, 1210 Vienna
make.

The transaction and delivery are carried out exclusively in accordance with the following General Terms and Conditions in the version valid at the time of the order.

Deviating terms and conditions require express written consent.

§ 2 Conclusion of Contract


The order is placed by clicking on the "buy now" button and represents a binding offer to conclude a purchase contract. The receipt of your order will be confirmed to you immediately by email after you have sent the order. A binding contract is concluded upon receipt of this order confirmation. The contract is concluded in German.

§ 3 Prices, shipping costs and retention of title


The prices quoted at the time of the order apply. All prices include VAT. Shipping costs are quoted separately. These are to be paid by the customer. The goods remain our property until the purchase price has been paid in full.

§ 4 Payment and Due Date

Payment can be made by credit card, Paypal or direct
Bank transfer. Payment must be made in the currency stated on the invoice.
The invoice and the ordered products will be sent to the address specified in the
The purchase price is due
upon receipt of the order confirmation.

§ 5 Statutory right of withdrawal (or exclusion)


Cancellation policy according to § 3 KSchG

You have the right to cancel the contract within 14 days without giving any reason. The cancellation period begins on the day on which you or a third party other than the carrier designated by you takes possession of the delivery. To exercise your right of cancellation, you must notify us in writing (e.g. letter, e-mail).

You can use this sample cancellation form:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)
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Ordered on (*)/received on (*)

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name of the consumer(s)

-

address of the consumer(s)

-

Date

-

signature (if notification in paper form)

(*) Delete as appropriate.

If you cancel the contract within the deadline, you will be issued a voucher for the amount of the payment already made (including delivery costs) immediately, but no later than within 14 days (vouchers are not actually permitted! Section 14/1 FAGG). This voucher cannot be redeemed for cash. You must return the goods to us immediately, but no later than within 14 days from the day on which you notified us of the cancellation in writing.
You will be responsible for the cost of returning the goods.

Exclusion of the right of withdrawal: (if custom-made products are offered) The right of withdrawal does not apply to distance selling contracts for the delivery of goods that are manufactured according to customer-specific wishes or are clearly tailored to personal needs.

§ 6 Delivery


Unless otherwise agreed, delivery will be made to the delivery address specified by the customer. Delivery will take place after payment of the purchase price. Information on the availability of individual products can be found on the website. Please note that all information on the availability, shipping or delivery of a product is only estimated information and approximate guidelines. They do not represent binding or guaranteed shipping or delivery dates. If DEUX AMIS determines during the processing of the order that the ordered product is not available, separate information will be provided.

§ 7 Liability for Defects

If the goods are defective, the statutory provisions apply. The assignment of these claims by the customer is excluded. If the subsequent performance is carried out by means of a replacement delivery, the customer is obliged to return the goods initially delivered within 10 days. The additional shipping costs and return costs will be borne by us. There is no warranty claim if the care instructions sewn into the inside of the products are not followed. In the event that the ordered goods are no longer available, customers will receive a voucher for the amount of the purchase price already paid. This voucher cannot be redeemed in cash.
redeemable. The defective goods must be returned in accordance with the statutory provisions. The operator reserves the right to claim damages under the statutory conditions. The limitation period is two years, calculated from delivery. It is expressly pointed out that the goods may differ slightly from the product image on the website in terms of color and size of the print. If the product is not defective, return is excluded after the expiry of the 14-day cancellation period.

§ 8 Processing and use of our customers' personal information. Customer data is stored, processed and used as part of the processing of contracts. Some of this data is passed on to the commissioned transport companies. Incorrectly stored data will be corrected on request. Consent to use beyond what is legally permissible can be revoked at any time.

§ 9 Force Majeure

In the event that we are prevented from fulfilling the obligations under the contract due to force majeure, no liability will be accepted. If a delay occurs due to force majeure or other circumstances beyond our control, the obligations will be fulfilled as soon as is reasonably possible under the circumstances.

§ 10 Final Provisions

Severability clause:

Should any of the provisions of these General Terms and Conditions be void, ineffective or unenforceable, the validity of the contract and the remaining provisions of these General Terms and Conditions shall not be affected thereby. The Seller and the Buyer shall agree to replace the voided provision with one which is as close to the
The provisions of these General Terms and Conditions are replaced by the ones that best correspond to the purpose of the regulation. Austrian law applies exclusively to the purchase contracts concluded in accordance with these General Terms and Conditions. The UN Convention on Contracts for the International Sale of Goods is excluded. The place of performance is the company's registered office in Vienna. The place of jurisdiction for all disputes arising from the contractual relationship or future contracts between us and the business customer is the court with local jurisdiction for our registered office.